People
Meet the Dockers: Charlotte Pascual
From growing up in Newham to working at London Cable Car, Charlotte Pascual has deep roots in east London. She helps bring a wide range of events to life, from community-led projects to creative experiences in the sky.
As part of the Meet the Dockers interview series, Charlotte shares her journey, what shaped her career, and what a typical day looks like in one of London’s most unique venues.
You’ve lived in Newham most of your life. What’s kept you here?
Everything I love is on my doorstep: great parks, independent coffee shops, and one of the most diverse communities in London. Growing up, I’d often go with my parents to Queen’s Market in search of exotic fruit and veg. These days, you'll likely find me jogging in Central Park or heading to Royal Wharf for a Pilates class at Threesix Pilates, followed by a matcha latte from one of the local cafés.
The area is also incredibly well connected, and the airport is on our doorstep, which is a bonus for an avid traveller like me! Most importantly, my family and many of my friends are based in Newham.
Everything I love is on my doorstep: great parks, independent coffee shops, and one of the most diverse communities in London.
What was it like growing up in this part of London?
Growing up in Newham was lively and full of character. I have fond memories of playing basketball in Brampton Park and cycling along the Greenway with my brother.
Going to Brampton Primary School and then onto St Angela’s Ursuline School played a huge role in shaping who I am today. We had a very strict headteacher at the time, Mrs Smith, who was a real stickler for discipline. At the time it felt tough, but looking back, that structure and high expectations absolutely shaped me into the person I am today.
My first job at West Ham United stadium threw me straight into the deep end of working life. It taught me how to multitask when hundreds of fans arrived all at once at half time, and how important teamwork really is. I’m still in touch with people I worked with back then.
What experiences shaped how you approach your work today?
A defining moment for me was volunteering with Voluntary Service Overseas’ International Citizen Service programme which brought young people together to work on community projects abroad.
I lived on a banana plantation in rural Tanzania for four months, working alongside local communities and supporting projects to improve education and health. It was where I found my passion for purpose-led work and for using events to bring people together around meaningful causes.
That mindset still guides what I do today. Recently, we hosted a write-a-thon with the charity From Me to You, where local residents were invited to write anonymous letters to people undergoing cancer treatment. Participants then shared a return journey on the Cable Car, giving them the chance to relax, reflect and connect with one another. It’s these kinds of community-focused events that we love supporting at London Cable Car.
What does a typical day look like?
Travelling to work via the cable car every day is a pretty fun way to start the morning. My role involves things like conducting meetings in the sky, hosting site visits with potential partners, or showing clients how the space can be transformed for events. Alongside this, I spend time developing new collaborations and meeting organisations interested in hosting events at the cable car.
I also represent the company at industry events and trade shows, most recently at World Travel Market at Excel London, which was a great opportunity to connect and showcase what we do at London Cable Car.
What kind of exciting events happen at the cable car?
People are often surprised by just how versatile the Cable Car is. We’ve hosted everything from drag bingo nights and karaoke to large-scale brand takeovers. We recently welcomed a group of influencers who had flown over from LA to promote the new Jason Statham movie. The following day, we had a local mum and baby event in that same room. We love working with partners who want to do something bold and memorable; the more unexpected, the better.
Guests take part in an event aboard the London Cable Car.
What’s been a highlight since starting in this role?
Without a doubt, it’s the people and the sheer variety of experiences we host. Some real highlights include collaborating on Cable Car-aoke with Time Out last Christmas, welcoming guests for a book launch for a former RAF fighter pilot, running pottery painting sessions for Valentine’s Day, and delivering a three-course dining experience with a Cable Car ride to watch the New Year’s Eve fireworks light up the London skyline.
Every event feels completely different, and being part of moments that people will remember is incredibly rewarding.
What’s the biggest lesson from your journey so far?
Say yes to opportunities - especially the ones that feel slightly outside your comfort zone. Having great mentors and building strong relationships has made all the difference to my career so far. Never underestimate the power of a good conversation. You never know where it might lead.
What are you excited about next at the cable car?
I’m excited to continue building partnerships with local businesses, diversifying our events programme and evolving the Cable Car experience. We’re always looking for new ways to showcase this incredible part of London, so watch this space!
Find out more
London Cable Car runs between the Royal Docks Terminal (27 Western Gateway, Royal Victoria Dock, E16 1FA) and the Greenwich Peninsula Terminal (Edmund Halley Way, SE10 0FR).
For more information about the London Cable Car, including opening hours, fares and experiences, visit the London Cable Car website.
Residents living in selected Newham and Greenwich postcodes may be eligible for discounted fares. Bring proof of address and speak to a member of staff at either terminal, who'll be able to confirm whether you qualify.
